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Campo Grande relocation guide

Utilities in Campo Grande

Read the account and transfer requirements before the handover.

Water contact
0800 642 0115
Phone and WhatsApp, 24 hours.
Tenant documents
Lease plus identification and property evidence
Check foreign-document handling.
Electricity
Energisa Mato Grosso do Sul
Use the state-specific customer channel.
On this page

The short answer

A rented home needs more than a working tap and a light switch on inspection day. Establish the water and electricity account, balances, meters and transfer documents before taking possession. Águas Guariroba publishes a specific tenant checklist, while Energisa has distinct Mato Grosso do Sul customer channels. Confirm your own documents and the actual property rather than borrowing another supplier's rules.

  • Water phone and WhatsApp are published around the clock.
  • Tenant transfer requires the actual lease and owner documents.
  • Energisa Mato Grosso do Sul has its own customer channels.
  • A contact route does not prove a completed transfer or reliable supply.

Our take

Use the actual water-service contact

Selected Águas Guariroba contacts
ChannelPublished details
Telephone and WhatsApp0800 642 0115, 24 hours every day including holidays
Central storeRua Marechal Cândido Mariano Rondon 1808, Centro, 79002-205
Central-store hoursMonday to Friday, 8 a.m. to 5 p.m.
Confirm the actual service, appointment and holiday arrangements before visiting. Store opening does not establish supply at the home.

Source 1

Prepare the tenant transfer documents

Águas Guariroba's July 17, 2025 guidance asks tenants for a rental contract with both signatures notarized, RG and CPF or CNH, and a property document in the landlord's name. Its detailed requirements list acceptable property-document alternatives and a 30-day validity for the registry document. Ask the utility which exact document applies.2,3

The published instructions say copies are not accepted and the applicant must have no overdue debt under their own CPF or CNPJ. A representative needs a power of attorney. Ask about foreign identification before visiting; the published RG/CPF or CNH wording does not establish automatic passport acceptance.2,3

Use Energisa's Mato Grosso do Sul channels

Energisa's customer-channel section publishes 0800 722 7272 for Mato Grosso do Sul, 24 hours every day, and Gisa WhatsApp at +55 67 99980 0698. Use the customer channels, rather than the investor-relations contact on the same site.4

Read the actual property's bill and ask about account ownership, balance, meter, tariff, requested load and any transfer or reconnection. No completed request, foreign-document checklist or installation deadline is established here.4

Make the handover review practical

  1. Before signing

    Ask which bills are separate, what the condominium covers and who handles changes and repairs.

  2. At handover

    Record meter readings and visible condition with the landlord. Match each meter and account to the exact unit.

  3. Before attendance

    Confirm documents, any appointment, existing balances and the effect of the requested transfer.

  4. For working at home

    Quote address-specific internet, installation and backup separately. Test water, cooling and the connection during the trial.

Sources 1,4,5

Read rent, remote work, cost of living and the moving checklist beside the actual bills.2,6

Questions people ask

Is the water WhatsApp available around the clock?

Águas Guariroba publishes 0800 642 0115 for telephone and WhatsApp, 24 hours every day including holidays.

What tenant document needs notarized signatures?

The published checklist asks for a lease with both signatures notarized. Confirm the complete property and identification checklist directly.

Does the checklist explicitly accept every foreign passport?

No. It names RG and CPF or CNH. Ask the utility about your exact foreign identification before attending.

Which Energisa channels apply to Mato Grosso do Sul?

The published telephone is 0800 722 7272 and Gisa WhatsApp is +55 67 99980 0698. The telephone is listed as a 24-hour daily channel.

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Sources and how we check them

Sources and how we check them6 sources

Every figure on this page comes from the official or primary source listed here. We checked them in . Rules and prices change, so confirm anything important with the source before you act on it.

  1. Águas Guariroba, distinct Campo Grande stores and 24-hour telephone and WhatsApp (opens in a new tab)
  2. Águas Guariroba, July 17, 2025 tenant holder-transfer documents (opens in a new tab)
  3. Águas Guariroba, holder-transfer and reconnection document requirements (opens in a new tab)
  4. Energisa, explicitly separate Mato Grosso do Sul customer-service contacts (opens in a new tab)
  5. Colmeia Imóveis, Vila Albuquerque apartment 3162 with monthly rent and separately listed charges (opens in a new tab)
  6. Colmeia Imóveis, Pioneiros apartment 3523 with monthly rent and separately listed charges (opens in a new tab)