Utilities in Búzios

Prolagos publishes 0800 702 0195 for telephone support twenty-four hours a day. WhatsApp on the same number runs Monday to Saturday, 8 a.m. to 7 p.m. The Búzios store is Avenida José Bento Ribeiro Dantas 5400, shops 2 and 3, Manguinhos. Its published hours are Monday to Friday, 9 a.m. to 5 p.m., and the first Saturday of the month, 9 a.m. to 5 p.m. Check the appointment process before attending.¹

Prolagos's published holder-transfer form asks for identity, CPF, owner or tenant status, full property address and account matrícula. It has separate options with transfer of an agreed debt amount and without transfer of debts. Understand the actual selection and agreement before signing. Ask Prolagos for the complete document and processing requirements for your circumstances.²

Enel's March 26, 2025 instructions list official photo identification including RNE or passport. They say the applicant must be an adult or emancipated and have no outstanding debts in their own CPF or CNPJ. If the home has unpaid or upcoming bills, proof of possession is required. Ask how the provider handles the actual tenant documents and account.³

For Rio, the page gives WhatsApp Elena +55 21 99601 9608, option 7, or an agency. It describes a free holder change and published processing targets after the documents. Confirm the request for the actual unit rather than making move-in depend on a general target.³

Ask whether water, electricity and internet are individual, shared or part of condominium charges. Inspect the meters, tank, pump, drainage, cooling and any pool equipment. Obtain the actual home's previous bills where available, and agree who cleans and maintains each item.^1,4,5,6

The August 26, 2026 municipal notice describes specific drainage work in Águas Claras and São José and sewer work in Cem Braças. It does not establish the connection, capacity or completion status at your home. Ask about the actual sewer or sanitation arrangement and rain problems.⁷

1. 1

   Match the home

   Record the exact address, account numbers, meter serials and individual or shared billing arrangement.

2. 2

   Record the condition

   Photograph meter readings and included equipment. Put tank, pump, cooling and pool upkeep into the written allocation.

3. 3

   Submit the right request

   Confirm holder change, new connection or reconnection and accepted foreign documents with the actual provider.

4. 4

   Keep the reference

   Save the request number and completion notice, and verify service before depending on it.

Sources 2,3,6

For internet, Gigalink says final technology depends on the address and its contract can carry a twelve-month term. Read remote work, rent and cost of living with the exact quote.^8,9